• Step 1: Digital Voucher Presentation • User visits Isetan Scotts Customer Service Counter Level 1 and presents WOGI-issued digital voucher • Step 2: Voucher Exchange • Isetan accepts digital voucher and issues physical Isetan voucher • Step 3: In-Store Redemption • User shops at Isetan using physical Isetan voucher • Terms & Conditions of WOGI E-Voucher • 1. This WOGI e-voucher is to be exchanged for Isetan Gift Voucher. (Refer to How to Redeem) • 2. The validity date stated on the e-voucher apply.

• Redeemable for merchandise at Isetan Scotts. • Not applicable for purchases made at Isetan Wisma Atria, selected Cafés & Restaurants, selected salons and concession stores. • Not applicable for purchase of Isetan gift vouchers, beauty services and delivery services. • Purchases made with gift voucher will not be entitled to further promotion vouchers. • Cannot be combined with other brand/promotional vouchers. • The full value must be redeemed in a single purchase. No refund (cash or otherwise) for any unused value. • Not refundable/exchangeable for cash or be credited into any Isetan account. • Vouchers are strictly utilised for purchase of items from Isetan and not be utilised for commercial purposes. • Lost or damaged vouchers will be considered invalid and will not be replaced. Isetan (S) Ltd will not be held liable for the loss or damaged of vouchers. • The gift voucher has a validity date of at least one year. • Strictly no extension/acceptance of expired voucher(s). • Isetan (S) Ltd reserves the right not to accept the vouchers as it deemed fit. • Isetan (S) Ltd reserves the right to amend the terms & conditions without prior notice.