About This Product
GrabGifts are prepaid Grab ride vouchers that you can gift as promo codes to your customers, guests, employees and loved ones.
How to Redeem, Support & Instructions
• Step 1: Click on the Activation URL, make sure you have installed Grab app and logged in. • Step 2: After clicking “Add to Grab App”, the landing page will detect the type of device user is using: Mobile device – proceed to “Redeem in Grab App”. PC user - scan QR code with mobile phone, please do not use the GrabPay scanner. • Step 3: User will confirm if this is the correct account before adding to 'My Rewards'. • Step 4: Voucher was successfully redeemed! User should go to 'My Rewards' to find the voucher there.
Terms & Conditions
• Valid for one-time use on a Transport ride in Malaysia only.
• Valid on JustGrab, GrabCar, Rent and Standard Taxi only. Not applicable on GrabFood, GrabMart and GrabExpress.
• Voucher cannot be applied on the Platform Fee.
• Voucher cannot be stacked, clubbed or combined for use in a single transaction.
• Voucher cannot be used in conjunction with other discounts and promotions.
• Voucher must be redeemed within the stipulated period. No extension of validity allowed.
• Voucher is non-transferable, non-refundable and non-exchangeable for cash/credit-in-kind. Any unconsumed value shall be forfeited.
• Grab reserves the right to vary and amend these terms and conditions at any time without prior notice.
• If your voucher has an error, please visit our help centre to report an issue: https://help.grab.com/passenger/en-my/articles/115011212167-My-promo-code-doesn-t-work.
